LEARN TO TROUBLESHOOT WITH VISUAL BACNET

Live troubleshooting session

Back by popular demand, we are troubleshooting your pcap files live! Have a troublesome network and a pcap file, but don’t know where to start with Visual BACnet? Our team of BACnet buffs field a lot questions on the best ways to filter, drill down, and pinpoint problems in Visual BACnet. If you need help understanding your files, we’ve got a webinar for you.

Send in your pcaps, and our team of cracker jack analysts will troubleshoot with you on our next webinar, “Learn to Troubleshoot with Visual BACnet”! They’ll help you solve your network issues and show you how to use the diagnostic checks, when the BACnet Browser is your friend, and where to start on a brand new file. Contact us to submit a pcap file (mailto:monica@optigo.net).

Don’t have a pcap file? You can still tune in and learn from other submissions. You’ll learn exactly how to approach your own building networks.
Image: Upcoming - VB Webinar

Information Technology (IT) and Operational Technology (OT) are different in a lot of ways, from their design to their maintenance workflows and more.

It’s super important to have unique Device IDs on your BACnet system, but duplicates are a very common problem. You might not even realize you have duplicate IDs, with devices only responding periodically.

There’s a ton you can do in Optigo OneViewTM, from managing and organizing VLANs, to creating mirror ports and securing the network at the touch of a button.

Visual BACnet is a powerful program that removes the guesswork to diagnosing problems on your network. It provides a concrete Network Health Score, highlights key issues, and empowers users to improve their networks over time.

Building a bid with Optigo Connect? Whether you’re designing a network for a big or small building, a new project or retrofit — Optigo Connect Spectra and Hybrid have you covered.

Advanced Reports are a fantastic addition to your service offerings, and a great way to keep your network updates on track. You can use them to:
- Communicate the site’s status with your customer

VLANs and BBMDs seem at complete odds with each other. One is meant to separate and segregate traffic. The other is designed to broadcast messages across the network, without limit for which devices should get what messages.

Unresponsive Devices can cause a lot of unnecessary traffic on an  Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem.

The BACnet Browser in Visual BACnet allows you to customize the information you see and isolate the specific packets you need to solve your problem.