Superb customer value, with Visual BACnet

The ATS companies guide customers into the age of IP and connectivity
The ATS companies guide customers into the age of IP and connectivity with Visual BACnet

ATS, an industry-leading systems integrator with offices across the United States, has a clear vision for supporting customers. They want to be their clients’ trusted partner, through installation and beyond.

This includes:

  1. advocating for their clients’ desired standards
  2. delivering superior service and support
  3. and providing ongoing analysis and optimization for building control systems

“By providing excellent installations and superior customer service, it is our hope that when a customer builds a new building or adds to their existing facilities that — even if we’re not the lowest bidder for that project — the customer will decide to go with ATS because they value the whole ATS package, not just the price tag for the original installation project,” shares Tedd Fillips, Vice President of Service Sales & Operations at ATS Companies.

With these goals in mind, ATS went in search of software platforms that would help them scale up their services. 

“To diagnose IP issues, we were using generic IP analytics tools. But they were not designed specifically for BACnet networks, and as such, they were very difficult to use and required high-level IT personnel to filter out all the non-BACnet traffic and to organize the data into useful information.”

This created a bottleneck. They needed a solution that would accelerate their vision and provide added value. 

They found the perfect solution with Visual BACnet

Visual BACnet is the world's #1 software solution to improve building control systems. Visual BACnet analyzes building control system data to find over 50 challenging BACnet issues. This helps teams like ATS gain visibility into crucial systems, quickly troubleshoot and solve issues, and save time and money doing it. 

Find out what new opportunities have opened up for ATS as a result of Visual BACnet. Watch the video, and download our case study to learn more.

Recent Blog Posts

ATS, an industry-leading systems integrator with offices across the United States, has a clear vision for supporting customers.

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Unfortunately, you're guilty until proven innocent. 

You’re in the design phase of a new building. Contractors and vendors are all coming at you with demands.

The consulting specifying engineer of today is venturing into totally new territory: Division 25.

If you’re tired of going on site to capture BACnet data, look no further than your JACE.

Recent Projects

ATS companies use Visual BACnet to provide superb customer value

ATS companies

ATS, an industry-leading systems integrator with offices across the United States, has a clear vision for supporting customers. They want to be their clients’ trusted partner, through installation and beyond. With Visual BACnet, they found a way to serve more clients faster and deliver exceptional value.

Coventry University

COVENTRY UNIVERSITY

Chris Goodman, the Senior BMS Technician at Coventry University, had broadcast storms that were happening more and more frequently. 

Ongoing construction due to Coventry’s campus expansion meant lots of new activity, with technicians installing new devices and making network changes. Already juggling these constant additions and alterations, Goodman and his small team then had to deal with the subsequent broadcast storms. As the broadcast storms became more frequent, Goodman and his team needed a solution.

Find out how Visual BACnet helped Chris solve the broadcast storms and improve Network Health in our free case study!

Data center expansion with OTI and Optigo Connect

DATA CENTER EXPANSION

Stack Infrastructure is a portfolio of hyperscale computing data centers. OTI completed work on Phases I and II, and returned for the Phase III build-out of a 4-megawatt data hall and brand new central plant. The Optigo Connect network put in place in Phases I and II was expanded on this project. The team achieved quick roll-out of a large, multi-service redundant network using the Optigo OneView management interface. Going forward, the facility management team can use OneView to remotely monitor equipment, manage power usage, and meet up-time goals.

Optigo Connect MR Soluciones The Landmark

THE LANDMARK

The Landmark is a sophisticated mixed-use high-rise in Mexico. The owners wanted to integrate all OT systems in the skyscraper, while maintaining separate networks for each application. The Landmark is the fourth joint project between Optigo Networks and MR Soluciones. Together, these companies provide robust services to meet any challenge.

Australian Bureau of Statistics at 45 Benjamin Way with Delta Building Automation

45 BENJAMIN WAY

Delta Building Automation (Australia) had a big job renovating the Headquarters for the Australian Bureau of Statistics (ABS) at 45 Benjamin Way. The building owner wanted to improve the building’s energy use and increase their National Australian Built Environment Rating System (NABERS) score to more than 4.5 stars, out of a possible total of six. Securing the network both internally and externally was a big priority, as well.

Penn State University Optigo Networks Visual BACnet

PENN STATE UNIVERSITY

When Tom Walker looked at Penn State University’s Navy Yard network, he saw huge issues. The system was busy and loud, to the point where the overrun network was bringing down the entire building. Because this was happening on the MS/TP network, pinpointing the problem would mean boots on the ground to segment and test the chain, piece by piece.

Penn State University Optigo Networks Visual BACnet

PENN STATE UNIVERSITY

When Tom Walker first started working at Penn State University four years ago, there were a lot of network issues. Buildings were dropping offline. Broadcast traffic was pushing 90,000 packets per hour. Walker was on the phone almost every single night because devices were down or had to be reset.

 

Torre Manacar Mexico City Optigo Connect

TORRE MANACAR

When MR Soluciones began work on Torre Manacar, they knew they needed a flexible and scalable network infrastructure to support a wide array of integrated systems. Optigo Networks was a natural fit for the massive project, designing a robust network at a competitive cost.

short

SHORT PUMP TOWN CENTER

Short Pump Town Center, an upscale retail center, underwent a complete renovation in 2014. The flexibility of Optigo Networks’ solution meant the retail center’s unknown final design was not a barrier to placing IP surveillance equipment in the field.

BOULEVARD MALL

BOULEVARD MALL

Optigo Networks connected New York-based Boulevard Mall’s security surveillance devices in December 2015, using a Passive Daisy Chain topology.