Frequently asked BACnet questions, answered

BACnet Frequently Asked Questions
New to the industry, or need to brush up? Start here.

One of the biggest barriers we’ve found in this industry is a lack of accessible educational resources. For people who are new to the business of BAS, it’s a real challenge trying to string together information.

Of course, lots of people in the industry are doing fantastic work to change this. Phil Zito’s Building Automation Monthly and Ken Sinclair’s Automated Buildings are two key resources. 

But technical information, gathered in one central place, written in super simple, plain ol’ English? Everything’s scattered, and very little is written in layman terms.

So, if you’re new to the industry, or just have a burning question about this whole world of BACnet, we want to answer it. You’ll find tons of questions that either we’ve asked or have heard other people wonder about, right here. 

Did we miss anything? Feel free to email marketing@optigo.net, and we’ll happily add to the list.   

Protocols

Pros and cons

General knowledge

How to

Recent Blog Posts

Visual BACnet is a powerful program that removes the guesswork to diagnosing problems on your network. It provides a concrete Network Health Score, highlights key issues, and empowers users to improve their networks over time.

Among the most unique features of the Optigo Connect network are our Passive Optical Splitters. 

Building a bid with Optigo Connect? Whether you’re designing a network for a big or small building, a new project or retrofit — Optigo Connect Spectra and Hybrid have you covered.

Visual BACnet’s Advanced Reports are a fantastic addition to your service offerings, and a great way to keep your network updates on track. 

You can use them to:

We are proud to share that we’re the exclusive building networks solutions partner for Alerton’s Strategic Partner Program.

Recent Projects

Data center expansion with OTI and Optigo Connect

DATA CENTER EXPANSION

Stack Infrastructure is a portfolio of hyperscale computing data centers. OTI completed work on Phases I and II, and returned for the Phase III build-out of a 4-megawatt data hall and brand new central plant. The Optigo Connect network put in place in Phases I and II was expanded on this project. The team achieved quick roll-out of a large, multi-service redundant network using the Optigo OneView management interface. Going forward, the facility management team can use OneView to remotely monitor equipment, manage power usage, and meet up-time goals.

Optigo Connect MR Soluciones The Landmark

THE LANDMARK

The Landmark is a sophisticated mixed-use high-rise in Mexico. The owners wanted to integrate all OT systems in the skyscraper, while maintaining separate networks for each application. The Landmark is the fourth joint project between Optigo Networks and MR Soluciones. Together, these companies provide robust services to meet any challenge.

Australian Bureau of Statistics at 45 Benjamin Way with Delta Building Automation

45 BENJAMIN WAY

Delta Building Automation (Australia) had a big job renovating the Headquarters for the Australian Bureau of Statistics (ABS) at 45 Benjamin Way. The building owner wanted to improve the building’s energy use and increase their National Australian Built Environment Rating System (NABERS) score to more than 4.5 stars, out of a possible total of six. Securing the network both internally and externally was a big priority, as well.

Penn State University Optigo Networks Visual BACnet

PENN STATE UNIVERSITY

When Tom Walker looked at Penn State University’s Navy Yard network, he saw huge issues. The system was busy and loud, to the point where the overrun network was bringing down the entire building. Because this was happening on the MS/TP network, pinpointing the problem would mean boots on the ground to segment and test the chain, piece by piece.

Penn State University Optigo Networks Visual BACnet

PENN STATE UNIVERSITY

When Tom Walker first started working at Penn State University four years ago, there were a lot of network issues. Buildings were dropping offline. Broadcast traffic was pushing 90,000 packets per hour. Walker was on the phone almost every single night because devices were down or had to be reset.

 

Torre Manacar Mexico City Optigo Connect

TORRE MANACAR

When MR Soluciones began work on Torre Manacar, they knew they needed a flexible and scalable network infrastructure to support a wide array of integrated systems. Optigo Networks was a natural fit for the massive project, designing a robust network at a competitive cost.

short

SHORT PUMP TOWN CENTER

Short Pump Town Center, an upscale retail center, underwent a complete renovation in 2014. The flexibility of Optigo Networks’ solution meant the retail center’s unknown final design was not a barrier to placing IP surveillance equipment in the field.

BOULEVARD MALL

BOULEVARD MALL

Optigo Networks connected New York-based Boulevard Mall’s security surveillance devices in December 2015, using a Passive Daisy Chain topology.

Visual BACnet tech support team

TECH SUPPORT TEAM

One tech support team at a manufacturer purchased an account with Visual BACnet in April 2017, for technical problems around the world.

Aster Conservatory Green Optigo Connect

ASTER CONSERVATORY GREEN

The Aster Conservatory Green is a community comprising 352 residences across 24 low-rise buildings. The buildings use advanced surveillance and access control technology, including 40 HD video cameras and 60 FOB-access-tele-entry points for access control.