Crash course on making the most of Advanced Reports

Your guide to Visual BACnet Advanced Reports: Understanding and using them in your day-to-day work
Visual BACnet Advanced Reports

Visual BACnet’s Advanced Reports are a fantastic addition to your service offerings, and a great way to keep your network updates on track. 

You can use them to:

  • Communicate the site’s status with your customer
  • win new jobs on sites with bad network health
  • track and document your progress on a site
  • and pre-screen projects before you start work

To help folks make the most of Advanced Reports, we hosted a 10-minute webinar digging into the differences between Basic and Advanced Reports, how to read the reports, and various ways to use them. Watch the recording, or read on for a quick recap.

Basic vs. Advanced Reports

In Visual BACnet, we offer two different types of reports: Basic and Advanced. The Basic Reports are free for all users. The Advanced Reports are free to Visual BACnet Site Monitoring customers, and are available as an add-on to Visual BACnet Troubleshooting customers. 

Basic Reports, as the name suggests, offer a simple overview of the network. You’ll see the Network Health Score, a network summary, basic PCAP information, and a statistics summary. 

The Advanced Reports provide much more detailed information, including an introduction, Network Health Score, summary, PCAP information, statistics summary, traffic graph, diagnostic checks, worst offenders, and the device list. 

Use cases for Advanced Reports

There are lots of ways to use Advanced Reports.

  • Keep customers in the loop on a site’s condition. The reports are perfect for sharing site information, whether your customer is highly technical and wants to dig into the nitty-gritty, or they’ll be satisfied with a simple Network Health Score. 
  • Document progress and show the value of your work. When you arrive on a site for service, run a report to show your customer the Network Health Score and exactly what needs to be done to improve it. Once you’re done fixing issues, share a follow-up report to prove the quality of your work. 
  • Pre-screen projects before you start work. If you’re heading to a site to add anything new, run a report first to ensure the network’s healthy enough to support the installation. If the network’s on the brink of disaster, one addition could break it entirely and you don’t want to be on the hook for pushing it over the edge. By running a report, you can request that network issues be fixed before you install anything new. Learn why BUENO Systems in Australia always checks customer networks in Visual BACnet before starting work. 

If you have customers or supervisors who need to stay up to date on Network Health, Advanced Reports are the perfect way to loop them in. You can even add logos to your reports in Visual BACnet, for an added professional touch! Learn more about Visual BACnet and all the ways you can monitor, assess, and report on Network Health. 

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Recent Projects

Data center expansion with OTI and Optigo Connect


Stack Infrastructure is a portfolio of hyperscale computing data centers. OTI completed work on Phases I and II, and returned for the Phase III build-out of a 4-megawatt data hall and brand new central plant. The Optigo Connect network put in place in Phases I and II was expanded on this project. The team achieved quick roll-out of a large, multi-service redundant network using the Optigo OneView management interface. Going forward, the facility management team can use OneView to remotely monitor equipment, manage power usage, and meet up-time goals.

Optigo Connect MR Soluciones The Landmark


The Landmark is a sophisticated mixed-use high-rise in Mexico. The owners wanted to integrate all OT systems in the skyscraper, while maintaining separate networks for each application. The Landmark is the fourth joint project between Optigo Networks and MR Soluciones. Together, these companies provide robust services to meet any challenge.

Australian Bureau of Statistics at 45 Benjamin Way with Delta Building Automation


Delta Building Automation (Australia) had a big job renovating the Headquarters for the Australian Bureau of Statistics (ABS) at 45 Benjamin Way. The building owner wanted to improve the building’s energy use and increase their National Australian Built Environment Rating System (NABERS) score to more than 4.5 stars, out of a possible total of six. Securing the network both internally and externally was a big priority, as well.

Penn State University Optigo Networks Visual BACnet


When Tom Walker looked at Penn State University’s Navy Yard network, he saw huge issues. The system was busy and loud, to the point where the overrun network was bringing down the entire building. Because this was happening on the MS/TP network, pinpointing the problem would mean boots on the ground to segment and test the chain, piece by piece.

Penn State University Optigo Networks Visual BACnet


When Tom Walker first started working at Penn State University four years ago, there were a lot of network issues. Buildings were dropping offline. Broadcast traffic was pushing 90,000 packets per hour. Walker was on the phone almost every single night because devices were down or had to be reset.


Torre Manacar Mexico City Optigo Connect


When MR Soluciones began work on Torre Manacar, they knew they needed a flexible and scalable network infrastructure to support a wide array of integrated systems. Optigo Networks was a natural fit for the massive project, designing a robust network at a competitive cost.



Short Pump Town Center, an upscale retail center, underwent a complete renovation in 2014. The flexibility of Optigo Networks’ solution meant the retail center’s unknown final design was not a barrier to placing IP surveillance equipment in the field.



Optigo Networks connected New York-based Boulevard Mall’s security surveillance devices in December 2015, using a Passive Daisy Chain topology.

Visual BACnet tech support team


One tech support team at a manufacturer purchased an account with Visual BACnet in April 2017, for technical problems around the world.

Aster Conservatory Green Optigo Connect


The Aster Conservatory Green is a community comprising 352 residences across 24 low-rise buildings. The buildings use advanced surveillance and access control technology, including 40 HD video cameras and 60 FOB-access-tele-entry points for access control.