Visual BACnet

WHAT IS Visual BACnet?
Visual BACnet is an advanced visualization tool for Building Automation System Service Providers. The powerful analytics engine quickly identifies common problems and anomalous behavior in the BACnet infrastructure.

Why Visual BACnet?

Isolating a problem in a network with thousands of devices can be time-consuming and overwhelming. With Visual BACnet, Field Service Technicians and Facilities Operators can quickly identify issues, create reports, track problem devices, analyze packet traffic, and much more.

At Princeton University, the stadium lights turned on in the middle of the night and woke up nearby residents for 6 weeks. After the university turned to Visual BACnet to solve their problems, their engineering team was able to solve the problem and improve their network in just 4 days.

Visual BACnet Can Help


Visual BACnet allows OEMs to sell end-to-end solutions, empowering their customers to become Master Systems Integrators.

  • Differentiate Your Offerings
  • Increase Your Revenue
  • Show customers exactly what is happening in their BACnet network


Visual BACnet helps integrators lower their post-deployment support costs and potentially create recurring revenues.

  • Decrease the number of potential failure points
  • Identify issues quickly during deployment
  • Offer ongoing maintenance contracts

Building Managers

Visual BACnet helps building managers increase confidence that everything is always working to keep their commercial building secure, comfortable.

  • Identify issues quickly
  • Track problem devices
  • Create reports

Know your BACnet System


Understand the health of your BACnet system before and after working on it.


Use graphs to see network activity, anomalies and patterns.


Instantly pinpoint problems with advanced diagnostic checks.


Track trends in your network health over time; expose recurring issues.


Receive alarms when your network health decreases unexpectedly.


Pinpoint the devices that need reconfiguring.

Increase Current Contracts

Offer Visual BACnet as a service offering and win more ongoing service contracts.

Reduce Service Contract Attrition

Identify problems before the customer starts getting complaints.

Advanced Reports

Add Advanced Reports to your service contracts. Show your customers exactly how healthy their system is, which devices are causing problems, and the full list of devices on site.

Visual BACnet around the world

Visual BACnet is used by facility managers, integrators, and manufacturers around the world.

Optigo Quote - Visual BACNet

With Visual BACNet, we were able to fix our issues and got things better, and they are still getting better.

– Gary Brancato, Princeton University Controls Engineer


Troubleshooting accounts help System Integrators fix problems on all of their sites.

All Visual BACnet Troubleshooting accounts include:

  • Unlimited file viewing
  • Limited PCAP file uploads
  • Unlimited Basic Reports
  • 2 hour maximum file length


  • 1 User Account

  • 120 PCAP Uploads Per Year

  • Unlimited File Viewing

  • Basic Reports

  • 10G Storage

  • 2 Hour Max. File Length



  • 1 User Account

  • 600 PCAP Uploads Per Year

  • Unlimited File Viewing

  • Basic Reports

  • 50G Storage

  • 2 Hour Max. File Length



  • 5+ Users

  • 1,200 PCAP Uploads Per Year, Pooled

  • Unlimited File Viewing

  • Basic Reports

  • 50G Storage

  • 2 Hour Max. File Length

  • Shared Team Folder

Site Monitoring

Site Monitoring helps facility managers know how healthy their site is on an ongoing basis.

All Visual BACnet Site Monitoring accounts include:

  • Scheduled uploads – constantly monitor your network
  • Unlimited file uploads and viewing
  • Unlimited Advanced Reports
  • Email alerts based on Network Health Changes
  • Network Health Trending


  • Unlimited User Accounts

  • Unlimited PCAP Uploads Per Year

Want to host VisualBACnet on your own server?

Contact us to learn about Visual BACnet Enterprise

Advanced Reporting

Download advanced reports as PDF files for project sign-off or to sell to your customers.

  • $50 for 1 report
  • $400 for 10 reports

Additional Upload Credits

Supplement your monthly plan with additional credits to analyze more files.

  • 1 for $25
  • 10 for $100
  • 100 for $500
  • 500 for $2,000

For more details contact us at 1-888-629-6559 or