New: Site Monitoring for your BACnet network

New Site Monitoring Visual BACnet
Visual BACnet now offers two simple ways to stay ahead of your BACnet network’s health.

Has your BACnet network ever been hit with a sudden wave of devastating issues? Devices going offline and refusing to come back on; a network that has slowed to a crawl; or breakers randomly restarting? If you aren’t regularly looking at your BACnet network’s health, you could be in for surprises like these. Small problems might be simmering under the surface, only to be set off by a small network addition.

Insight into your building network is crucial to managing it. Without a keen awareness of your network’s health and behaviour, you’ll be perpetually trying to fix symptoms without attacking the underlying problem. This requires getting regular packet captures (pcaps) — at least daily, but ideally more — so you can dive into the details and understand your network’s health over time. Staying on top of those regular captures is impossible, though, when your time and energy are already stretched to their limits.

Visual BACnet Capture Tool for Windows

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Visual BACnet now offers two simple ways to stay ahead of your BACnet network’s health: with our new Visual BACnet Capture Tool for Windows, you can schedule captures as you wish (hourly, daily, or at irregular times) and they will automatically upload into Visual BACnet. Rather than waiting for an hour while a packet is captured, you can schedule ahead of time so that tedious work happens in the background. This helps you track changes in the network so problems don’t catch you unawares and you can identify exactly what changed and when. When the time comes, simply pull up Visual BACnet, see the latest network health score, and diagnose issues to quickly resolve them. Best of all? The Visual BACnet Capture Tool for Windows is free with your Visual BACnet account!

BACnet Site Monitoring

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With BACnet Site Monitoring, you’ll know the instant anything changes on your smart building network. If you have a new deployment on a multi-vendor site and spot an issue, you can call your contractor back the same day they install; no extra costs to fix problems caused by new deployments and updates. You’ll know when someone is making changes to the network that they shouldn’t be, and can look at the history of changes over time to pinpoint exactly what went wrong, when, and how. You can even set email alerts, to be notified when your network health drops below a certain threshold or changes by a certain amount.

These solutions revolutionize how you manage your smart building. By monitoring your BACnet network, you can better manage vendors, and get to the underlying root of problems. Catch network issues when they occur, rather than resetting that pesky router every few months and crossing your fingers. Take control of your network with these advanced monitoring features.

Learn more about these brand new features in our 10-minute webinar!

Recent Blog Posts

Power over Ethernet (PoE) has long been linked with IP cameras, VoIP phones, and the like. Increasingly, though, the technology’s being adopted in more areas of traditional building automation.

VLANs and BBMDs seem at complete odds with each other. One’s meant to separate and segregate traffic. The other’s designed to broadcast messages across the network, without limit for which devices should get what messages.

Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem.

Vancouver, B.C. September 25, 2019 – Optigo Networks, the connectivity, monitoring, and analytics company, is now expanding to support copper Ethernet networks.

Optigo Connect has long been a full-scale solution for large commercial buildings, from stadiums, to high-rises and data centers. 

Recent Projects

Data center expansion with OTI and Optigo Connect


Stack Infrastructure is a portfolio of hyperscale computing data centers. OTI completed work on Phases I and II, and returned for the Phase III build-out of a 4-megawatt data hall and brand new central plant. The Optigo Connect network put in place in Phases I and II was expanded on this project. The team achieved quick roll-out of a large, multi-service redundant network using the Optigo OneView management interface. Going forward, the facility management team can use OneView to remotely monitor equipment, manage power usage, and meet up-time goals.

Optigo Connect MR Soluciones The Landmark


The Landmark is a sophisticated mixed-use high-rise in Mexico. The owners wanted to integrate all OT systems in the skyscraper, while maintaining separate networks for each application. The Landmark is the fourth joint project between Optigo Networks and MR Soluciones. Together, these companies provide robust services to meet any challenge.

Australian Bureau of Statistics at 45 Benjamin Way with Delta Building Automation


Delta Building Automation (Australia) had a big job renovating the Headquarters for the Australian Bureau of Statistics (ABS) at 45 Benjamin Way. The building owner wanted to improve the building’s energy use and increase their National Australian Built Environment Rating System (NABERS) score to more than 4.5 stars, out of a possible total of six. Securing the network both internally and externally was a big priority, as well.

Penn State University Optigo Networks Visual BACnet


When Tom Walker looked at Penn State University’s Navy Yard network, he saw huge issues. The system was busy and loud, to the point where the overrun network was bringing down the entire building. Because this was happening on the MS/TP network, pinpointing the problem would mean boots on the ground to segment and test the chain, piece by piece.

Penn State University Optigo Networks Visual BACnet


When Tom Walker first started working at Penn State University four years ago, there were a lot of network issues. Buildings were dropping offline. Broadcast traffic was pushing 90,000 packets per hour. Walker was on the phone almost every single night because devices were down or had to be reset.


Torre Manacar Mexico City Optigo Connect


When MR Soluciones began work on Torre Manacar, they knew they needed a flexible and scalable network infrastructure to support a wide array of integrated systems. Optigo Networks was a natural fit for the massive project, designing a robust network at a competitive cost.



Short Pump Town Center, an upscale retail center, underwent a complete renovation in 2014. The flexibility of Optigo Networks’ solution meant the retail center’s unknown final design was not a barrier to placing IP surveillance equipment in the field.



Optigo Networks connected New York-based Boulevard Mall’s security surveillance devices in December 2015, using a Passive Daisy Chain topology.

Visual BACnet tech support team


One tech support team at a manufacturer purchased an account with Visual BACnet in April 2017, for technical problems around the world.

Aster Conservatory Green Optigo Connect


The Aster Conservatory Green is a community comprising 352 residences across 24 low-rise buildings. The buildings use advanced surveillance and access control technology, including 40 HD video cameras and 60 FOB-access-tele-entry points for access control.