Get absolute transparency, from server to MS/TP

Capture Tool
Optigo Networks has developed our new suite of Visual BACnet Capture Tools for capturing BACnet IP and MS/TP traffic. Our Visual BACnet Capture Tool for Windows and Visual BACnet Capture Tools for IP and MS/TP sit passively on the network, collecting the

It takes a long time to find problems — especially if you don’t know what they are or where they are.


Believe me, I’m in QA and testing. I spend my days finding the problems we don’t know are there. If you’re a facility manager, you likely do something similar on your building network: troubleshooting and analyzing, over and over, until you pinpoint an issue.


If you’re a facility manager, though, you’ve probably got a lot of square footage to cover and not enough time to do it. You need to solve problems quickly — preferably before building tenants even realize there’s an issue. Otherwise you’ll have the added pressure of phone calls and complaint forms.


It’s much easier to solve problems when you have the tools to find them.


That’s why Optigo Networks has developed our new suite of Visual BACnet Capture Tools for capturing BACnet IP and MS/TP traffic. No more wasted time scouring the network and sifting through Wireshark data looking for problems. Our Visual BACnet Capture Tool for Windows and Visual BACnet Capture Tools for IP and MS/TP sit passively on the network, collecting the data for you.


Our Visual BACnet Capture Tool for Windows captures data straight from the server, giving you full network visibility. Whatever the server can see, you can see.


Need to get in all the nooks and crannies of your building automation network? No problem. Our BACnet Capture Tool devices are DIN rail mountable and come with accessories to connect to both IP and MS/TP RS485 networks, right at the source of your BACnet traffic. These devices sit and listen to the traffic that goes by, isolating for BACnet so you only get the data you need.


With our innovative Visual BACnet Capture Tools, you’ll spend less time troubleshooting, clambering around in ceiling tiles, and hunting for issues in the MS/TP chain; no more wading through Wireshark files looking for BACnet packets.


Instead, from the tool’s easy-to-use interface, you can schedule hourly, daily, or weekly automated captures, for any time of day, to get a regular read on your site’s network health. As long as there’s an Internet connection, your pcaps will automatically upload to Visual BACnet. There, you can analyze the data with the platform’s robust diagnostic checks.


  • Schedule
  • Upload
  • Analyze


Visual BACnet is an advanced visualization platform for building automation system service providers. The analytics engine quickly identifies common problems and anomalous behaviour in the BACnet infrastructure.


Now, with our trio of Visual BACnet Capture Tools, we’ve streamlined the connection between your network and the analytics program. Rather than wasting time and energy searching for problems, you can get full transparency throughout your network.


At Optigo, we believe in the power of visibility and simplicity. By monitoring your network from every angle, at every level, you can spot and anticipate issues. No network secrets, and no surprises. Skip the headache of capturing, troubleshooting, capturing, and troubleshooting again. Get absolute transparency and go straight to fixing problems, with our Visual BACnet Capture Tools.


Learn more about Optigo’s new Visual BACnet Capture Tools, and order yours today!


This post was originally published on Automated Buildings

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April 4, 2018, Vancouver, BC – The future of centralized, Edge-to-Cloud systems has arrived. Optigo Networks is happy to announce an exciting new suite of Capture Tools, for complete network visibility from server to MS/TP.

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Recent Projects



Short Pump Town Center, an upscale retail center, underwent a complete renovation in 2014. The flexibility of Optigo Networks’ solution meant the retail center’s unknown final design was not a barrier to placing IP surveillance equipment in the field.



Optigo Networks connected New York-based Boulevard Mall’s security surveillance devices in December 2015, using a Passive Daisy Chain topology.

support team


One tech support team at a manufacturer purchased an account with Visual BACnet in April 2017, for technical problems around the world.



The Aster Conservatory Green is a residential community comprising 352 residences across 24 low-rise buildings. The buildings use advanced surveillance and access control technology, including 40 HD video cameras and 60 FOB-access-tele-entry points for access control.



The Gropius Passagen in the center of Berlin is home to more than 140 shops, restaurants, and a cinema on four floors. The refurbishment and expansion included a state-of-the art network  for climate control connecting the old and the new buildings expansion.



When Delta Building Automation (Australia) won the BMS Upgrade at 25 National Circuit for the Australian Trucking Association, they partnered with Optigo Networks to create a secure and robust Building Services Network (BSN). Optigo Connect more than delivered on this project with a scalable solution that restored the building network to perfection.



Optigo Connect offered a simple, cost-efficient solution for a premier Seattle-based stadium. Optigo Networks’ design improved the surveillance system to crystal clear perfection, made it dependable, and allowed the security system to scale with the addition of more than 40 16MP cameras.



Optigo Networks and Controlco offered a secure and scalable solution for four data centers’ HVAC and Access Control systems throughout the United States. Optigo Connect’s performance in the first data center was so impressive, the client asked that Optigo replicate the network design for three other data centers.



Energy analytics company BUENO Systems was working on a mall when the worst happened. The network failed and equipment failed to “ON,” which kept units running 24 hours a day. As it turns out, the mall’s network was overloaded and glitching before BUENO even deployed. It had been for a while. These latent issues were a ticking time bomb and would have resulted in a failure if any new devices were added to the network. Because it was BUENO’s device, though, they had to fix it. The only way to fix it was out of pocket.

Torre Diana


The 33-story building sports a fully converged network. It runs all services — including building security, elevators, heating, and energy meters — over one infrastructure. More than 500 devices are connected using only five fiber strands. The entire system can be controlled by the building operator in real-time on a single dashboard.