Fine-tuning diagnostic checks in Visual BACnet update

Visual BACnet update diagnostic checks
New changes to program make day-to-day troubleshooting even easier

Our developers have been hard at work updating Visual BACnet, and we’re excited to share these changes with you. Read on for some key updates we’ll be rolling out over the next two weeks!

The two most important adjustments are:

  1. We've gotten rid of the "Max Networks Exceeded" diagnostic check. As a result of this, some of your Network Health Scores may change slightly if you are reprocessing old files. You can still see the number of networks in the file on the summary screen under “Statistics Summary.”

  2. The diagnostic checks are now in order of criticality on the summary screen. Before, you had to click on the Network Health Score to view these checks in order of criticality. Now, we’ve taken out that extra step and put them in order of importance on the summary screen. Simply start at the top and work your way down to solve problems!

We are also rolling out many more changes, some today and some at the end of the month.. Here are the changes that are live as of today:

  • The diagnostic checks are now in order of criticality on the summary screen.

  • The Global Who-Is diagnostic check no longer includes segmented Who-Is messages.

  • The Confirmed-COV and Unconfirmed-COV diagnostic checks now include columns with the Present Value and Object.

  • The Missing ACKs diagnostic check now has a column showing what percentage of the time the acknowledgement has not been sent between those two devices.

  • The Max Networks Exceeded diagnostic check has been eliminated.

  • The Duplicate Device ID diagnostic check now looks at the port the devices are sending messages on, and only flags duplicates on the same port.

  • The Error Response diagnostic check now includes the error reason in the drilldown.

These are the changes going live at the end of the month:

  • The Duplicate Device ID diagnostic check now takes into consideration devices that may be speaking both IP and Ethernet.

  • The Read Property diagnostic check now looks at Read Properties and Read Property multiples.

  • We're updating the source and destination fields in a few of the diagnostic checks so that they are more consistent across the tool.

Log into Visual BACnet or sign up for an account now to see these new changes in action!

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